Have window with class Windows.UI.Core.In this compilation video, learn about the best free software in 2022.So the most probable conditions to replicate SOE is: Killing ShellExperienceHost.exe fixed the issue. The owner process was ShellExperienceHost.exe. It looks like this was the only window on my system that falls into IsApp case (window class was Windows.UI.Core.CoreWindow). I took the window handle from the stack trace shown above and check process id of the owner. State of WindowDetails when the crash occured: It seams that this problem - when it occurs - is pretty persistnent for a specific set of time and than suddenly it fix itself.ĭwmApi.IsDwmEnabled is false for most cases or gotFrameBounds is false or IsApp is false(?) Maybe outer ifs break the call chain in most cases. I cannot understand why it is so hard to reproduce. I have no time at the moment to fully understand and debug this piece of code. WindowRectangle getter calls Maximised getter Visible getter calls WidowRectangle getter WindowDetails.cs:666 (yes, its actually line 666 :) )Ĭall chain stars in WindowDetails.cs:1555 code checks if window is visible. Machine is company-managed (so sorry for the multitude of. 08:47:30,765 INFO - Starting background task to check for updates 08:47:10,545 INFO - Loading language file C:\Program Files\Greenshot\Languages\Plugins\ExternalCommand\language_externalcommand-de-DE.xml 08:47:10,545 INFO - Loading language file C:\Program Files\Greenshot\Languages\language-de-DE.xml 08:47:10,545 INFO - Loading language file C:\Program Files\Greenshot\Languages\Plugins\ExternalCommand\language_externalcommand-en-US.xml 08:47:10,545 INFO - Loading language file C:\Program Files\Greenshot\Languages\language-en-US.xml 08:47:10,543 INFO - Searching language directory 'C:\Program Files\Greenshot\Languages' for help files with pattern 'help-*.html' 08:47:10,542 INFO - Retrieving language details from file: C:\Program Files\Greenshot\Languages\Plugins\ExternalCommand\language_externalcommand-sr-RS.xml 08:47:10,541 INFO - Retrieving language details from file: C:\Program Files\Greenshot\Languages\Plugins\ExternalCommand\language_externalcommand-kab-DZ.xml 08:47:10,539 INFO - Searching language directory 'C:\Program Files\Greenshot\Languages' for language files with pattern 'language*.xml' 08:47:10,536 INFO - Not adding non existing language path C:\Users\NAME\AppData\Roaming\Greenshot\Languages\ 08:47:10,536 INFO - Not adding non existing language path C:\Program Files\Greenshot\App\Greenshot\Languages 08:47:10,394 INFO - Can't find file: C:\Users\NAME\AppData\Roaming\Greenshot\Greenshot-fixed.ini 08:47:10,394 INFO - Using ini file C:\Users\NAME\AppData\Roaming\Greenshot\Greenshot-fixed.ini 08:47:10,393 INFO - Loading ini-file: C:\Users\NAME\AppData\Roaming\Greenshot\Greenshot.ini 08:47:10,393 INFO - Using ini file C:\Users\NAME\AppData\Roaming\Greenshot\Greenshot.ini 08:47:10,391 INFO - Loading ini-file: C:\Program Files\Greenshot\Greenshot-defaults.ini 08:47:10,389 INFO - Using ini file C:\Program Files\Greenshot\Greenshot-defaults.ini 08:47:10,389 INFO - Checking for portable mode. 08:47:10,358 INFO - Using ProductName Greenshot Logfile isn't too interesting, pasting the excerpt here: After crashing and closing itself, I can re-start it and access the "about" dialogue, but hitting the "print" key or Alt-Print or clicking "Bereich abfotografieren" in the systray closes the application again. I can confirm the exactly same behaviour on Win 10 21H2 with 1.3.256 64bit. Greenshot simply closed and I had to open it again (it happened over and over again), whenever I triggered the printscreen button screenshotting closes the application again.Ĭan you describe what you mean with the crash? I do not see any exceptions (errors) in the log, so how did it present itself?."open from clipboard" also works fine and displays the Greenshot editor with the clipboard content."Open from file" works and displays the Greenshot editor with the specified file.I confirm, it's not showing the task manager.Ĭan you try to "open image from file" or copy some image to the clipboard and use the "open from clipboard" from the context menu? I want a confirmation: the task manager no longer shows greenshot.exe running? I'm not OP, but as I can reproduce (see below) I tested:
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